Launch your Career in Tourism and Hospitality Management at EIDE
Founded in 1976.
Experts in Tourism Education.
Founded in 1976. Training tourism and hospitality professionals since 1989.
Official Qualification.
EQF Level 5.
Officially authorised and fully accredited by the Basque Government and the Spanish Ministry of Education to deliver the Higher Diploma in Tourism and Hospitality Management.
Expert Faculty and
Industry Professionals.
Seasoned professionals from the tourism and hospitality industry with over 25 years of experience in Hotel Management education.
Dual Training Programme
in Prestigious Hotels.
EIDE partners with some of the most prestigious 4-star and 5-star hotels in Bilbao..
Excellent Employability. Outstanding Career Opportunities.
Graduates benefit from an exceptionally high employability rate, driven by their strong professional preparation and the growing demand for qualified talent in the hospitality sector.
Hotel Reservation System
Opera PMS.
Students gain hands-on experience with Opera PMS, one of the most widely used and advanced property management systems in the global hospitality industry.
About the Diploma
If you are passionate about tourism, enjoy working with people and would like to build your career in a dynamic and international environment, this Higher Diploma is your gateway to the hospitality industry.
It is the only official Vocational Education qualification specifically focused on careers in hotels. An officially accredited programme authorised by the Basque Government, with a duration of two years, providing comprehensive training across all areas of tourist accommodation management.
This qualification prepares you for roles such as front desk, reservations or events coordination — key departments in the daily operation of a hotel — and enables you to progress towards supervisory and management positions.
At EIDE, teaching is highly practical. From day one, students work with real industry-based scenarios, ensuring that upon graduation you are confident, autonomous and fully operational from your very first day on the job.
“The only official Vocational qualification specialised in hotels, offering practical training from day one and backed by decades of experience preparing tourism professionals.”
In addition, the programme includes guaranteed Dual Training for all students from the first year, carried out in leading 4-star and 5-star hotels.
EIDE was founded in 1976 and has a long-standing tradition in Tourism and Hotel Management, one of its core areas of expertise.
Programme and Qualification
Duration: 2 academic years.
Qualification: Higher Technician in Hotel Management (Official Vocational Education Qualification).
Officially accredited by the Basque Government and Spanish Ministry of Eduaction.
“A comprehensive programme that prepares students for operational roles as well as supervisory and management positions.”
FIRST YEAR MODULES
During the first year, students focus on understanding the tourism industry and hotel operations, particularly in key departments such as front desk, reservations and housekeeping.
Structure of the Tourism Market
Housekeeping Management
Front Desk and Reservations
English
Tourism Marketing
Digitalisation Applied to Productive Sectors
Sustainability Applied to the Productive System
Professional Career Path I
30 weeks at the school + 3 weeks in-company training (Dual Training)
SECOND YEAR MODULES
In the second year, the programme focuses on hotel management and leadership, event organisation and team coordination, preparing students to take on greater responsibilities.
Hotel Management
Human Resources in Hotels
French
Event Marketing and Sales
Event Financial Management
Protocol and Public Relations
Professional Career Path II
Hotel Management Project
21 weeks at the school (September–February) + 12 weeks in-company training (Dual Training, March–May)
Dual Training is one of the programme’s key distinguishing features. All students are guaranteed in-company training in hotels from the first year.
Thanks to EIDE’s long-standing reputation and prestige, we maintain established partnership agreements with leading hotels in Bilbao and Biscay, the vast majority of which are 4-star and 5-star properties. This ensures that every student completes their training in high-level, real professional environments.
The structure is as follows:
• 3 weeks of Dual Training at the end of the first year
• 12 weeks of Dual Training at the end of the second year
The strong practical preparation students receive at the school allows them to join hotels with confidence and autonomy from day one. As a result, some students are offered summer positions after the first year and, upon completing the second year, a large percentage receive job offers from the hotels where they completed their training.
Those who choose to continue their careers in other establishments do so with a clear advantage: their CV includes experience in high-category hotels, facilitating immediate entry into the job market.
“Your direct pathway to employment in prestigious hotels, the vast majority 4-star and 5-star properties.”
SOME OF OUR PARTNER HOTELS
Radisson Collection Bilbao ★★★★★ · Tayko Bilbao ★★★★★ · Vincci Consulado de Bilbao ★★★★★ · Carlton ★★★★★ · Barceló Bilbao ★★★★ · Occidental Bilbao ★★★★ · Hesperia Bilbao ★★★★ · Meliá Bilbao ★★★★ · Mercure Jardines de Albia ★★★★ · NH Collection Villa de Bilbao ★★★★ · Petit Palace Arana ★★★ · Puerta de Bilbao ★★★★ · URH Palacio de Oriol ★★★★ · Abba Euskalduna ★★★★ · Ilunion San Mamés ★★★★
During the Higher Diploma in Tourism and Hospitality Management, students receive comprehensive training in professional hotel reservation and management software.
At EIDE, we work with Opera PMS (Property Management System) by Oracle, one of the most widely implemented and internationally recognised solutions in the hospitality industry.
Opera is the system used by major hotel chains such as Marriott, Meliá and Barceló, allowing our students to train with the same tools they will encounter in professional hotel environments.
Mastering this software provides a real competitive advantage: when students join their roles, they are already familiar with the working environment and can perform confidently from day one.
“Learn using the same software trusted by leading international hotel chains.”
A key tool that ensures our students are among the best prepared for careers in the hospitality industry.
Your Future Starts Here: Stable Jobs or International Opportunities
The hotel industry requires qualified professionals, and there is currently a real and constant demand for hotel staff, resulting in an exceptionally high employment rate for our students.
For those wishing to develop their career in Bilbao, tourism remains active throughout the year, providing access to stable job opportunities with defined schedules and organised working calendars. It is considered one of the most solid and secure professional profiles within the tourism sector in the region, offering stability and long-term career continuity.
Thanks to our close collaboration with leading hotels and the centre’s strong reputation, the programme enjoys a high job placement rate. The majority of graduates enter the hotel industry upon completing their studies — and many even before graduation.
For those with an international mindset, this qualification is also a gateway to the world. The programme prepares you to work in hotels in any country, with the confidence of holding a profession recognised internationally, ensuring employability and stable income wherever you choose to build your career.
“Your direct pathway to employment in prestigious hotels, the vast majority 4-star and 5-star properties.”
MAIN CAREER AREAS IN HOTELS
Front Desk and Reservations
From receptionist roles to front office and reservations supervisor or department head positions.
Events, Sales and Quality
Event coordination and sales, public relations, and quality management.
Hotel Management and Assistant Management
Mid-level and management positions in hotel operations and executive leadership.
Housekeeping Management
Executive housekeeping and supervision of housekeeping operations.
OTHER SECTORS (MANAGEMENT POSITIONS)
Management roles in tourist and rural accommodation, residences, hospitals, tourism and travel companies, conferences, leisure and wellness organisations.
A qualification offering real career opportunities and clear pathways to immediate entry into the job market.
Admission Requirements, Fees and Recognition of Foreign Qualifications
Admission Requirements
- Spanish language level B1 (minimum requirement).
- Upper Secondary School Certificate (Bachiller) officially recognised in Spain, or proof that the recognition process has been initiated (see information below).
If official recognition has not yet been granted, applicants must submit the “conditional enrolment form” (volante de inscripción condicional), duly stamped by the authority where the application has been registered. This document allows provisional enrolment while the recognition process is being resolved.
Fees
Tuition fees are €600 per academic year. The programme has a duration of two academic years.
RECOGNITION OF FOREIGN UPPER SECCONDARY QUALIFICATIONS - GUIDANCE INFORMATION (NON-OFFICIAL)
The following information is provided for guidance purposes only. Before starting any procedure, it is essential to consult official sources: Applicants are also advised to contact the Spanish Consulate or Embassy in their country of origin. To enrol in this Higher Diploma, applicants must: The recognition process may take approximately 2 to 3 months. During this period, the stamped conditional enrolment form allows provisional registration. The conditional enrolment form is an official document that must be completed and submitted together with the recognition application. Once registered and stamped by the relevant authority, it certifies that the recognition process is underway and allows provisional enrolment while awaiting the final resolution. European Union countries, Switzerland, Iceland, Liechtenstein and Norway: Countries that are signatories to the Hague Convention: All other countries: The process may also be initiated online through: Even if the procedure is initiated online, applicants must submit the original documents and copies at an authorised registry office. The application may be submitted personally or through an authorised representative. View more
Access Requirement for the Higher Diploma
What Is the Conditional Enrolment Form?
Documentation Required for Recognition
If documents are issued in a language other than Spanish, an official sworn translation will be required.Legalisation of Documents
No diplomatic legalisation is required.
An Apostille of The Hague issued by the competent authority in the country of origin is sufficient.
The official list of authorities can be consulted on the Hague Convention website.
Documents must be legalised through diplomatic channels, generally via the Ministry of Education or Foreign Affairs of the country of origin and subsequently by the Spanish Consulate or Embassy.Where to Submit the Application
